Privacy Policy

Last updated: December 2025

Overview

Creatures Digital GmbH ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our services.

Data Security

Encryption & Storage:

• Data is encrypted during transmission (TLS) and at rest (AES-256)
• Infrastructure hosted on Microsoft Azure with enterprise security measures
• Regular security audits and monitoring

Access Controls:

Only you can access your data. Our staff cannot view your files or queries without explicit permission for technical support purposes.

Data Collection

We collect:

• Account information (email, name)
• Usage patterns and interaction data
• System performance metrics
• Browser data and cookies (see Cookie Policy)

Data Usage

Your information is used for service delivery, personalization, security, fraud prevention, performance optimization, and support improvement. We do not share your data with third parties except as required for service operation.

Data Retention

Data is retained while your account is active. You may request deletion at any time, with permanent removal within 30 days.

Your Rights

Under GDPR, you have the right to:

• Access your data
• Request data portability
• Request correction or deletion
• Restrict processing
• Access audit trails

Contact

For privacy questions, contact us at: privacy@creatures.digital